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Monday, August 25, 2008

I hate you...

Comcast.

So my internet has been down since the August 4th storm. I've been waiting for comcast to repair the line and since it was ripped down I decided to move my computer downstairs since I've been wanting to do this and figured since they had to come out to fix the line. So last Thursday the guy came out while my mom was home and surprisingly his drill kept dying so he was unable to finish the job. Yup left the wires hanging along the side of the house and hanging from the pole in the back yard. Which is driving my crazy. Well the guy told my mom he'd be back Friday to finish. I called her from work to find out if it was up and running and she told me they never showed up. I told her then that I'd call after work. But she decided to call for me and they told her they wouldn't be able to get to it till the 31st. Are you serious? So I have to look at wires hanging from the side of my house till then. Okay not only that but I moved the computer to my room and I have a corner desk and since he needs to drill I have the desk in the middle of my room. Very annoying. I just want it done already. So Friday when I got home I did there online chat thing and was kinda bitchy to the lady I was talking to. But I have a right to be. She then told me they would get someone out sooner to complete the job they started. So she said Sunday from 8am to 12pm someone would come there. Guess what. No one did. Not even a freaking phone call. So what do I have to do call them once again and this time I'm going to be a mega bitch. Because this will make 4 days that I have to make sure someone is at the house for at least 4 hours. Now thats not really a big deal since my mom is still out of work but its not the point. They don't know that. Assholes I tell you. I'm really close to finding another internet provider.

Sorry just needed to vent a little.

2 comments:

ComcastCares1 said...

Service out since August 4th?

Send me the phone number on the account. I will be sure to reach out to my contacts to get this taken care of for you.

I am sorry for all your troubles.

Best Regards,

Mark C.
Comcast Corp.
We_Can_Help@cable.comcast.com

Mia said...

Uh, comcastcares!